Policies

TCT 360 maintains a full suite of controlled policies covering safety, quality, data protection, and operational governance. Key policies include:

• Health & Safety Policy
• Environmental & Waste Disposal Policy
• Quality Management Policy
• Data Protection & GDPR Policy
• Lone Working Policy
• Out‑of‑Hours Operations Policy
• Manual Handling Policy
• Working at Height Policy
• PPE Policy
• Risk Assessment Procedure
• Incident & Near‑Miss Reporting Procedure
• Customer Complaints & Escalation Procedure
• Key Handling & Site Security Procedure
• PAT Remedial Repairs Policy
• Contractor Site Conduct Statement

All policies are version‑controlled, reviewed annually, and available to clients on request.

Standards

We operate to a defined set of internal and external standards, including:

TCT‑AILS‑001 — Asset Identification & Labelling Standard (Our master standard for asset tagging, QR codes, and Golden Thread data)

British Standards

• BS 5306 (Fire extinguishers)
• BS 5266 (Emergency lighting)
• BS 5839 (Fire alarms)
• BS 8214 (Fire doors)
• BS 9999 (Fire safety management)
• BS 7671 (Electrical installations – PAT context)
• BS 8674 (Competence framework)

Legislation

• Regulatory Reform (Fire Safety) Order 2005
• Health & Safety at Work Act 1974
• Management of Health & Safety at Work Regulations 1999
• Electricity at Work Regulations 1989
• UK GDPR / Data Protection Act 2018

Safeguarding

• TCT 360 LTD works regularly in schools, nurseries, care homes, and residential settings.
• Our safeguarding commitments include:
• Standard DBS check in place
• No unsupervised contact with children or vulnerable persons
• Strict adherence to site safeguarding rules
• No entry to restricted or pupil‑only areas
• No photography of children or staff
• Immediate reporting of safeguarding concerns to the site DSL

Full compliance with our Safeguarding & DBS Statement (TCT‑SAFE‑004)

We also offer out‑of‑hours work to minimise disruption and reduce safeguarding risk.